FINAL SALE PURCHASE:. THIS COLLECTION IS AN EXCLUSIVE COLLABORATIVE RELEASE. THERE WILL BE NO REFUNDS, EXCHANGES, OR CANCELLATIONS. SHIPPING WILL APPLY FOR THIS COLLECTION. HOW LONG WILL IT TAKE UNTIL WINNERS ARE DRAWN?. ALL WINNERS WILL BE DRAWN SHO

FINAL SALE PURCHASE:&#xA0;THIS COLLECTION IS AN EXCLUSIVE COLLABORATIVE RELEASE. THERE WILL BE NO REFUNDS, EXCHANGES, OR CANCELLATIONS. SHIPPING WILL APPLY FOR THIS COLLECTION.&#xA0;HOW LONG WILL IT TAKE UNTIL WINNERS ARE DRAWN?ALL WINNERS WILL BE DRAWN SHORTLY AFTER THE RAFFLE CLOSES.&#xA0;WHAT HAPPENS AFTER I WIN THE RAFFLE?AFTER WINNERS ARE DRAWN, THEY WILL RECEIVE AN EMAIL FROM <a href="mailto:rsvp@unionlosangeles.com">rsvp@unionlosangeles.com</a> WITH A LINK TO COMPLETE A CHECKOUT FOR 1 PAIR IN THE SIZE AND COLOR THEY SIGNED UP. THE EMAIL DOES NOT GUARANTEE PURCHASE AS THE CUSTOMER NEEDS TO COMPLETE CHECKOUT AND ENTER PAYMENT DETAILS TO CONFIRM THEIR ORDER.&#xA0;LA COUNTY EXCLUSIVE &quot;NATURAL SELECTION&quot; RAFFLEWINNERS MUST COMPLETE PAYMENT ONLINE VIA THEIR WINNING EMAIL INVOICE BY &#xA0;THURSDAY OCTOBER 29TH AT 5PM PST OR RISK FORFEITING THEIR PAIR.PAIRS WILL BE COLLECTED VIA IN-STORE PICKUP ON OCTOBER 30TH AT OUR LA BREA STOREFRONT, AFTER WINNERS RECEIVE THEIR ORDER IS READY FOR PICKUP NOTIFICATION EMAIL.VALID CA ID MATCHING THIS EMAIL CONFIRMATION REQUIRED.PLEASE PRESENT EMAIL CONFIRMATION QR CODE TO STAFF WHEN PRESENT.&#xA0;HOW LONG DO I HAVE TO COMPLETE MY PURCHASE?LA COUNTY WINNERS WILL HAVE UNTIL THURSDAY OCTOBER 29TH AT 5PM AFTER RECEIVING THEIR EMAIL CONFIRMATION OR RISK FORFEITING THEIR PAIR.GLOBAL WINNERS WILL HAVE UNTIL SUNDAY NOVEMBER 1ST AT 3PM AFTER RECEIVING THEIR EMAIL CONFIRMATION OR RISK FORFEITING THEIR PAIR.&#xA0;ANY INVOICES VOIDED WILL THEN HAVE THOSE PAIRS RE-RAFFLED FROM THE POOL OF ENTRIES.&#xA0;ANY EXCLUSIONS?This raffle is open to all regions except Asia. Union Tokyo will be handling the Asia release separately. WHY IS MY TRANSACTION NOT PROCESSING?BILLING AND SHIPPING INFORMATION MUST MATCH YOUR BILLING CREDIT CARD DETAILS. WE WILL ONLY SHIP TO YOUR BILLING ADDRESS. ANY FORM OF MIS-MATCHED INFORMATION WILL RESULT IN A DECLINED TRANSACTION. (WE ADVISE HAND TYPING IN BILLING AND SHIPPING DETAILS TO AVOID ERRORS)&#xA0;DELIVERY REFUSAL:ORDERS REFUSED OR RETURNED AS UNDELIVERABLE WHEN SENT TO THE ADDRESS PROVIDED BY THE CUSTOMER WILL RESULT IN A 30% RESTOCKING FEE.&#xA0;WHEN WILL MY ORDER SHIP?ORDERS WILL SHIP WITHIN 7-15 BUSINESS DAYS OF OCOTBER 30TH. ONCE YOUR ORDER HAS SHIPPED, YOU WILL RECEIVE AN AUTOMATED EMAIL WITH YOUR TRACKING INFORMATION. ORDERS ARE SHIPPED VIA STANDARD GROUND SHIPPING.&#xA0;&#xA0;PLEASE ALLOW 5-10 BUSINESS DAYS FOR DELIVERIES TO ARRIVE.&#xA0;ONCE YOU RECEIVE YOUR TRACKING NUMBER, PLEASE FOLLOW IT CLOSELY TO BE AVAILABLE FOR THE DELIVERY AS A SIGNATURE IS REQUIRED.&#xA0;NO PO BOXES ACCEPTED FOR SHIP TO ADDRESS, AS SIGNATURE SERVICE IS REQUIRED.&#xA0;SHIPPING CHARGES WILL APPLY SEPARATELY FOR CLOTHING AND SHOES.&#xA0;&#xA0;WHY WAS MY ORDER CANCELED?SUSPICIOUS ACTIVITY: OUR BILLING DEPARTMENT DID NOT RECEIVE AUTHORIZATION FOR THIS TRANSACTION.&#xA0;NO FREIGHT FORWARDING OR RESHIPPING SERVICES ALLOWED AND ALL ORDERS WILL BE CANCELLED.&#xA0;BOT ACTIVITY: BROWSER AUTOMATION, BOTS OR A RESERVATION SERVICE TO PURCHASE THESE PRODUCTS. WE RESERVE THE RIGHT TO REFUSE BULK ORDERS. MULTIPLE ORDERS OR ANY FORM OF COLUSION WILL RESULT IN ORDER CANCELATIONS.&#xA0;LIMITED PURCHASES: ITEMS LIMITED TO ONE (1) PER CUSTOMER&#xA0;WE RESERVE THE RIGHT TO MAKE EXCEPTIONS AND CANCEL, REFUND OR EXCHANGE A LAUNCH PRODUCT AT OUR SOLE DISCRETION.&#xA0;WILL I HAVE TO PAY DUTIES &amp; TAXES FOR MY INTERNATIONAL ORDER?ALL INTERNATIONAL ORDERS ARE SUBJECT TO DUTIES AND TAXES FORMED BY THE COUNTRY OF IMPORT. THE RECEIVER (CUSTOMER) IS RESPONSIBLE FOR THESE FEES. REFUSED PACKAGES WILL BE CONSIDERED FORFEITED AND NOT ELIGIBLE FOR REFUND OR CREDIT.&#xA0;LOST PACKAGES:WE ARE NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED SHIPMENTS. CUSTOMERS ARE RESPONSIBLE FOR PAYING ADDITIONAL SHIPPING AND HANDLING FEES TO HAVE THE ORDER RESHIPPED, IF AVAILABLE. THE BUYER ASSUMES ALL RESPONSIBILITIES OF CLAIMS MADE WITH THE SHIPPING CARRIER.&#xA0;ORDER ISSUES:IN ORDER TO PROVIDE THE BEST CUSTOMER SERVICE, ANY CONCERNS REGARDING ORDERS MUST BE RECEIVING IN WRITING WITHIN 7 DAYS WITHIN THE DELIVERY OF THE ORDER.&#xA0;

Union x Nike Dunk Low SP "Natural Selection" Raffle

Union Los Angeles

Raffles

WHAT IS YOUR GENERAL ORDER PROCESSING TIME?

WHAT DOES IT COST TO SHIP MY ORDER?

WHAT SHIPPING METHODS DO YOU OFFER?

DO YOU OFFER EXPRESS SHIPPING?

WHERE DO YOU SHIP?

Shipping

WHAT HAPPENS AFTER I PLACE MY ORDER?

WHY WAS MY ORDER CANCELLED?

ORDER ISSUES

Orders

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Billing

WHAT IS THE RETURN PROCESS?

WHAT IS THE REFUND PROCESS?

EU WITHDRAWL REQUEST

Returns