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WHAT IS THE RETURN PROCESS?Updated 3 months ago

Please return items in new condition within 14 days of original shipment date. 

Most items are eligible for return in their original tagged condition within 14 days of the shipment date. Original shipping and handling fees are not eligible for refunds. Before shipping us your return, please contact us at [email protected] for a return approval before shipping or dropping off the return in-store.

Union will not cover charges related to returns. Shipping fees will be incurred by the customer.

Refunds will be sent to customers once items are received in-warehouse and match our quality control standards which may be up to 5 business days.

**Note on Collaborative Release Items** NO REFUNDS, EXCHANGES, OR CANCELLATIONS ON THE FOLLOWING Including but not exclusive to: Sale items, Collaborations, Exclusive releases (Nike/ Jordan/ Adidas/ Converse/ Vans/ Essentials).

ORDERS REFUSED OR RETURNED AS UNDELIVERABLE WHEN SENT TO THE ADDRESS PROVIDED BY THE CUSTOMER, WILL RESULT IN A 35% RESTOCKING FEE.

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