WHY WAS MY ORDER CANCELLED?Updated 4 hours ago

We reserve the right to cancel, refund, or exchange any launch product at our discretion. Common reasons include:

• Suspicious Activity: If our billing team cannot verify or authorize a transaction, we may reach out to confirm your identity.

• Bot or Automation Use: Orders placed using bots, browser automation, reservation services, or any method that bypasses fair access may be cancelled.

• Bulk or Duplicate Orders: Multiple orders for the same product or evidence of collusion may also result in cancellations.

If your order is flagged for review, we’ll contact you to verify your information and ensure every customer has a fair chance.