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Orders

WHAT HAPPENS AFTER I PLACE MY ORDER?

Once your order is placed, you will receive a confirmation email for your records. Please keep this email until your order is fulfilled. Orders are typically processed within 5 business days (excluding weekends and holidays). When your order has been

WHY WAS MY ORDER CANCELLED?

We reserve the right to cancel, refund, or exchange any launch product at our discretion. Common reasons include:. Suspicious Activity: If our billing team cannot verify or authorize a transaction, we may reach out to confirm your identity. Bot or Au

ORDER ISSUES

Modifications & Address Updates: Requests to modify an order or update the shipping address must be submitted within 30 minutes of placing the order to be considered. Order Concerns: To provide the best service, any concerns about an order must be su